Account Recovery & Verified Account Deletion Policy

Safe recovery without password exposure and clear deletion vs statutory GST retention rules.

• Recover member or staff access through /account-recovery or verified mobile OTP on /login — support staff will never ask for your password or OTP.
• Customers may request account and personal profile deletion at /delete-account or by emailing dalmiacomputers@gmail.com.
• Eligible web profile credentials and marketing preferences are removed after ownership verification, while statutory GST invoices, warranty serial trails, and audit logs are retained as required by Indian law.