Use Quick Scan for a routine check of predefined higher-risk locations. Use Full Device Scan when you need the broader documented scope, including after first installation or when a wider compromise is suspected. Use Custom Scan for a known file, folder or drive, and reserve Boot Time Scan for the supported cases that need scanning during startup. Update the product first, preserve important work, review the report afterwards and never treat one clean scan as proof that every account, file or device is safe.
Match the scan to the question
| Scan | Useful when | Boundary |
|---|---|---|
| Quick Scan | Routine check of predefined locations considered more exposed | It does not inspect the same scope as a Full Device Scan |
| Full Device Scan | First-install baseline or a broader device check | It takes longer and the documented scope can vary by product/version |
| Custom Scan | A particular file, folder, removable drive or known location needs checking | A narrow clean result does not clear the rest of the device |
| Memory Scan | The supported product offers a focused memory check | It is not a replacement for file, persistence or account investigation |
| Boot Time Scan | Official guidance calls for startup-time scanning of an active infection | It changes the next boot and should follow the exact product instructions |
Run and review the scan deliberately
- Record the alert, symptom, affected account or file and the last-known-good time before deleting evidence.
- Confirm the exact Quick Heal product, version, subscription state and latest available product or definition update.
- Save work and close unnecessary applications, then select the smallest scan that fully answers the current question.
- Allow the scan to finish and review its report: files scanned, threats detected, repaired, quarantined or deleted and any unresolved action.
- Do not restore or exclude a detected item merely because its filename looks familiar; verify it through the supported analysis or vendor path.
- For recurring detections, credential theft, ransomware signs or business-data impact, isolate the device where appropriate and escalate with the report.
A scan result is one piece of incident evidence
Quick Heal documents separate scan scopes, reports and quarantine controls. Product names and menus can change, so the installed version's manual takes precedence over a generic path.
Malware can involve accounts, browsers, cloud sessions, other devices and backups. Keep operating systems and applications supported and updated, use MFA, protect administrator access and maintain tested backups alongside endpoint security.
Sources and further reading
Technical statements were reviewed against these references. External pages may change after our review date.
- All Scans — Quick Heal Product Documentation
- Quick Heal Product Support Lifecycle — Quick Heal
- Cybersecurity basics — National Institute of Standards and Technology