Dalmia Computers Customer Terms

Clear terms for showroom enquiries.

The website helps customers contact the showroom. Final price, warranty, stock, GST, installation, delivery, offer and service scope must be confirmed by Dalmia Computers before billing.

Website Enquiries

Contact, quotation, membership, jobsheet and printer-part forms create showroom follow-up requests. A reference number confirms that the request was received by the website, not that stock, warranty, repair, discount or delivery is approved.

Prices, Stock and Quotations

Website text is guidance only. Prices, stock, GST, delivery, installation, compatibility, warranty and offer availability can change. Quotations are valid only for the period and terms written on the confirmed quotation or invoice.

Warranty and Service Risk

Warranty depends on product, brand, invoice, condition and manufacturer or showroom terms. Diagnostics may reveal additional issues. Customers should keep data backup before service; Dalmia Computers is not responsible for pre-existing data loss, passwords, software licensing gaps or hidden hardware faults.

Jobsheet and Repair Approval

Service requests require customer name, mobile, device type, brand/model and issue details. Serial number and accessories should be recorded where available. Paid repair should proceed only after estimate and approval. Parts availability and timelines are not guaranteed until confirmed.

Exchange and Refurbished Goods

Exchange value, refurbished condition, warranty days, accessories and final acceptance depend on showroom inspection. No online page is a final exchange valuation, resale promise, buyback commitment or warranty approval.

Membership, Referral and Loyalty

Membership helps identify customers for showroom follow-up. Referral, loyalty, offer or benefit eligibility is subject to current rules, invoice proof, abuse checks and manual confirmation. Benefits are not transferable unless explicitly approved by Dalmia Computers.

Brand Names and Authorization

Product and brand names may be used only to describe customer requirements, compatibility or service categories. Dalmia Computers does not claim official brand authorization, partnership, dealership or trademark ownership unless a public-ready proof is shown on the relevant page.

Payments, GST and Invoices

Payment method, invoice details, GST, delivery charges, installation fees and any advance payment terms must be confirmed by the showroom. Customers should verify invoice, serial number, warranty terms and contact details at the time of billing.

Liability and Customer Consent

Use the website responsibly and submit accurate details. Dalmia Computers may refuse, delay or cancel requests affected by incorrect details, spam, abuse, unavailable stock, unsafe repair conditions, missing proof or legal restrictions. For urgent matters, call or WhatsApp +91 9734290001.